At Xavi Photos, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a simple and clear return and refund policy.

Returns
You may return most items within 7 days of delivery for a full refund or exchange, provided the following conditions are met:

• The item must be unused, in its original condition, and in the original packaging.

• A valid proof of purchase (order confirmation or invoice) must be included.

• Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

To initiate a return, please contact us at [email protected] within the 7-day window. We will provide return instructions.

Refunds
Once your returned item is received and inspected, we will notify you via email. If approved, your refund will be processed within 5–7 business days through the original method of payment.

Please note that:

• Shipping charges (if any) are non-refundable.

• Refunds are only issued after we have received and verified the returned product.

Damaged or Incorrect Items
If your order arrives damaged or if you received the wrong item, please contact us within 48 hours of delivery. We will arrange a replacement or a full refund at no extra cost to you.

Non-Returnable Items
Certain items may not be eligible for return due to hygiene, safety, or custom-order reasons. These exceptions will be clearly stated on the product page.

Questions?
For assistance with returns or refunds, email us at [email protected]. We’re here to help.